Plain-English information

Privacy Policy

You send us a photo. We help show what it could be. This page explains the practical information we handle to make that happen.

Effective date: July 17, 2026

Before → after, responsibly

Clear about the work behind your makeover.

We use customer information to operate, support, and improve the PicsFixed service.

What we handle

Depending on how you use PicsFixed, we may handle your name, email address, uploaded photos, order and payment metadata, support messages, and basic site analytics.

Uploaded photos may include details visible in the image. Please only send images you have the right to share for the requested digital editing service.

How we use it

We use this information to provide and deliver digital edits, manage orders and payments, respond to support requests, maintain the site, and understand basic site activity.

Payments & providers

Payments are processed through MadeThis's platform checkout and Stripe. We may receive order and payment metadata needed to confirm and support your purchase.

Service providers that help us operate the site, process checkout, store or deliver information, or provide analytics may process information on our behalf as part of providing those services.

Retention

We keep information for as long as it is reasonably needed to deliver your service, support your order, maintain our records, or operate the site. We may delete uploaded photos after that period unless they are still needed for those purposes.

Security

We use reasonable measures intended to protect the information we handle. No online service or storage system can guarantee absolute security, so please use care when choosing what to submit.

Your questions & requests

To ask about this policy, request help with information connected to your order, or make a privacy-related request, email us at team@picsfixed.madethis.app.

Important note

This Privacy Policy is general business information for PicsFixed. It should be reviewed by legal counsel if you need advice about legal requirements or your specific situation.